• FAQ > Delivery & Shipping

    How much does the shipping cost?

    We offer free shipping on all orders. However, for returns or exchanges, the shipping will be paid by the customer. Please see our returns policy for more.

    How do I track my order?

    Want to keep an eye on your order? Head to ‘My Page' > 'Order Status’. You will be able to track your order and review your order details.

    When can I expect my order to be delivered?

    Place your order before 2PM PST Monday – Friday and we will ship your order the very next day. Delivery takes up to 3-5 working days.

    For any exception, we will notify you via the "News" page.

    CORONA VIRUS UPDATE – Due to Covid-19, delivery may be affected. If this is the case with your order, we will notify you via the “News” page.